Frequently Asked Questions

Who is computercentrale.be?

computercentrale.be is an independant Belgian provider of  ICT and multimedia products specialized in B2B and distribution deals. We offer over 300.000 items from over 400 brands. We are also distributing Platinet, Omega and Omega Freestyle products for retailers in Belgium. computercentrale.be is a reliable IT supplier for e.g. notebooks, tablet PCs, desktop PCs, servers, monitors, PC accessories, mobile phones, printers, networking products and replacement parts, and this for both the business and consumer markets.

computercentrale.be has parterships with e.g. Acer, ALLOcloud, Asus, Cisco, Fujitsu, Lenovo, Meraki, Microsoft and Redhat.

What warranty is provided?

For consumers, we offer 2-year consumer warranty, unless the manufacturer's warranty would be higher than 2 years. In this case we offer the manufacturer's warranty. In other cases, we always offer the manufacturer's warranty. This is depending on the manufacturer and the product. You are not sure what warranty is applicable to a particular product? In that case, please contact our Customer Service via the contact form.

Do you also deliver outside Belgium?

Yes, we also deliver outside Belgium, especially to the Netherlands, Luxembourg, France, Germany and United Kingdom.

Which tranport costs are charged?

For packing, control, transport and delivery of your order we ask for a contribution depending on the order  weight and country to deliver. You can consult this contribution before finalizing your order.

Following are the delivery costs (including VAT 21%):

In exceptional cases (eg. in case of pallet supply of particular Large Format Displays) extra shipping cost will be charged. This extra charge will be visible in your shopping cart before checkout.

Tenders and volume purchases

You are a buyer and would like to receive an offer? Or you  wish to purchase a particular product in volume? In this case, contact our Customer Service, and we will send you a customized solution.